Performance reviews: a meaningful process or a waste of time?

As we come to the end of the calendar year, many businesses have started to wind down and are in the middle of recovering from the much-awaited Christmas party and planning for their annual shutdowns over the Christmas and New Year period.

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The slippery slope of informal workplace complaints

Informal workplace complaints are unfortunately something that managers have to handle on a regular basis: whether it's an employee letting off steam and having a whinge about their colleagues or something more serious that an employee just wants to get off their chest and insists they don't want investigated.

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Do you know what is fact and fiction when it comes to casual employees?

Casual employees are a valuable asset for many businesses as they provide the flexibility to cover shifts when other staff are sick or on leave, mean that there is someone to cover otherwise unpopular shifts and allow the business to react to increased customer demand at short notice.

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